Privacy policy.

SWITS Digital Private Limited (“SWITS”, “we”, “us”, “our”) operates this website at switsdigital.com and the SWITS HR product suite (ATS, HRMS, VMS, JOBS, CRM). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

This policy applies to visitors of our website and to authorised users of our products and services. Where we act as a data processor on behalf of an enterprise customer, that customer’s own privacy policy governs the underlying personal data, and we process it under our Data Processing Agreement with them.

Information you give us name, email, phone, company, role, and the contents of any enquiry, demo request, or support ticket you submit.

Account & product data if you are a user of our products, we collect login credentials, role, tenant assignment, audit logs, and the data you upload (resumes, candidate records, HR records, etc.). Customers control retention of this data.

Automatically collected IP address, browser type, device identifiers, referring URL, pages viewed, and basic interaction events. We use first-party cookies and similar technologies for session management, analytics, and security.

From third parties enrichment data from public business sources (e.g. LinkedIn, Clearbit) and integrations you authorise (Google Workspace, Microsoft 365, calendar, video providers, job boards).

To provide, operate, and improve the website and products you use.

To respond to enquiries, schedule demos, and provide customer support.

To send transactional emails (account, billing, security) and with your consent occasional product updates.

To detect, prevent, and respond to fraud, abuse, and security incidents.

To meet legal, regulatory, audit, tax, and accounting obligations.

Service providers cloud hosting (AWS, Azure, GCP), email, analytics, and payment processors that operate on our behalf under appropriate contractual protections.

Integrations you authorise when you connect a job board, calendar, video, or HRIS integration, we share only the data needed to perform that integration.

Legal & safety when required by law, court order, or to protect rights, property, or safety of SWITS, our customers, or others.

Business transfers in connection with a merger, acquisition, or asset sale, in which case we will notify affected users in advance.

We do not sell personal information.

For our HR product suite, customers can choose data residency at tenant creation India, United States, or European Union. Data, backups, and primary processing remain in the chosen region.

For website visitors, traffic is served from our global CDN. Where we transfer personal data across jurisdictions, we rely on standard contractual clauses or other approved transfer mechanisms.

Website enquiry data is retained for up to 24 months from the last interaction unless you ask us to delete it sooner.

Product data is retained for the duration of the customer contract plus the agreed post-termination grace period (typically 30–90 days), after which it is deleted or returned per the contract.

We retain limited records longer where required by tax, accounting, or other legal obligations.

Subject to applicable law (including India’s DPDP Act, the EU GDPR, and the California CCPA where they apply to you), you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to withdraw consent at any time.

To exercise any of these rights, email privacy@switsdigital.com. For product users, contact your customer administrator first they are typically the data controller for your account.

We maintain administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit and at rest, role-based access control, audit logging, vulnerability scanning, and regular backups. No system is 100% secure; please use strong, unique passwords and report any suspected compromise to security@switsdigital.com.

Our website and products are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be notified by email (for product users) or by a notice on this page at least 14 days before they take effect.

Privacy questions, requests, or complaints: privacy@switsdigital.com.

Postal address: SWITS Digital Private Limited, Chennai, India.